Predict Churn Based on Every Click, Call, or Support Ticket
Get the full picture of why your customers are churning. We gather signals from every touchpoint – platform usage, support inquiries, sales calls, marketing emails, and more.
A Global Model that Predicts over 90% of Churn in Advance
Our model analyzes billions of customer interactions and churn events daily, learning from millions globally across industries. With our scale, we can predict over 90% of churn in advance by accounting for nuanced behaviors, market trends, and industry nuances that others overlook.
Automated, Accurate and Effortless
Go from Reactive to Proactive: Integrations and Automations
Identify who is going to churn and the reasons why. Turn predictions into prevention – offer proactive support, have productive pricing conversations, or re-engage customers that are slipping away.
Automate Re-engagement with Braze
Give dormant users a nudge to log back in and try a new feature.
Offer Support to Trial Users with Loops
Provide personalized onboarding support to trial users to drive adoption and conversion.
See Churn Predictions in HubSpot
Give your sales team the whole picture, for every account.
Get Started for Free
Start understanding and upselling your customers today.